Frequently Asked Questions

Everything you need to know about shopping with Flying Tiger Türkiye

What are the shipping options within Türkiye?

We offer standard domestic shipping across all provinces in Türkiye. Orders are typically processed within 1-2 business days and delivered via our local courier partners.

What is your return policy?

You can return unused products in their original packaging within 14 days of delivery. Please note that for hygiene reasons, certain items like earrings or opened food products cannot be returned.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, and Troy. We also offer secure payment processing through local banking integrations.

Can I track my order after it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email and an SMS containing a tracking link to monitor your shipment's progress in real-time.

Are Flying Tiger products sustainable?

We are committed to sustainability. Many of our products are FSC-certified, and we are continuously working to reduce plastic usage and increase the use of recycled materials in our assortment.

Can I change or cancel my order?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 30 minutes of placement by contacting our customer support team.